We're processing returns within 10-14 business days once your return reaches our warehouse.
As we are trying to keep our people and community safe by taking extra measures at our warehouse such as limiting the number of people working at any given time, there might be delays to process refunds. If you haven't heard back from us about your refund within 10-15 business days from the time your package reaches our warehouse, contact us at firstname.lastname@example.org.
We ask that you hold onto your item and reach out to us at email@example.com a later time. We're grateful for your patience.